WOASDK/com.kingsoft.kim.kit.ui.servicedesk.helper/KServiceDeskConstants

KServiceDeskConstants

object KServiceDeskConstants

Types

ServiceAdminRole

annotation class ServiceAdminRole

ServiceFinishStatus

annotation class ServiceFinishStatus

ServiceMenuCmdOpType

annotation class ServiceMenuCmdOpType

ServiceMenuFuncType

annotation class ServiceMenuFuncType

annotation class ServiceMyRole

ServicePersonStatus

annotation class ServicePersonStatus

ServiceWorkStatus

annotation class ServiceWorkStatus

ServiceWorkType

annotation class ServiceWorkType

Properties

const val CHAT_ID: String

const val CHAT_NAME: String

const val DATA: String

const val DESK_ID: String

MAX_NOTE_TEXT_LENGTH

const val MAX_NOTE_TEXT_LENGTH: Int = 100

MAX_TAGS_SELECTION_COUNT

const val MAX_TAGS_SELECTION_COUNT: Int = 10

const val TAGS: String

TARGET_HELP_DESK

const val TARGET_HELP_DESK: String

服务台菜单列表更新

const val TICKET_ID: String

Functions

canMeFinishWork

fun canMeFinishWork(role: String?): Boolean

有没有权限结束工单

canMeShowWorkPanelEntry

fun canMeShowWorkPanelEntry(role: String?, adminRole: String?): Boolean

有没有权限显示工单入口

canMeTransferWork

fun canMeTransferWork(role: String?): Boolean

有没有权限转接工单

fun isMenuFinish(funcType: Int): Boolean

是否结束咨询的功能菜单

fun isMenuSendMsg(funcType: Int): Boolean

是否发送消息的功能菜单

isMenuUrlDirection

fun isMenuUrlDirection(funcType: Int): Boolean

是否URL跳转的功能菜单

fun serviceStatus(status: Int?): String

serviceWorkType

fun serviceWorkType(type: Int?): String