WOASDK/com.kingsoft.kim.kit.ui.servicedesk.vm/KServiceDeskVM

KServiceDeskVM

class KServiceDeskVM(application: Application) : BaseAndroidViewModel

Constructors

constructor(application: Application)

Types

object Companion

class Factory(application: Application) : ViewModelProvider.AndroidViewModelFactory

获取群客服信息

Properties

isServiceBanEvent

val isServiceBanEvent: MutableLiveData<Boolean>

postAddWorkTagEvent

val postAddWorkTagEvent: MutableLiveData<Boolean>

postServiceWorkMenuEvent

val postServiceWorkMenuEvent: MutableLiveData<Boolean>

postTransferServicePersonEvent

val postTransferServicePersonEvent: MutableLiveData<Boolean>

postWorkNoteEvent

val postWorkNoteEvent: <Error class: unknown class>

putFinishWorkEvent

val putFinishWorkEvent: MutableLiveData<Boolean>

putTransferWorkEvent

val putTransferWorkEvent: MutableLiveData<WCommonError?>

serviceMyRoleEvent

val serviceMyRoleEvent: MutableLiveData<Boolean>

userNotInChatEvent

val userNotInChatEvent: MutableLiveData<Boolean>

val workMenus: <Error class: unknown class>

val workNotes: <Error class: unknown class>

val workPanelInfo: <Error class: unknown class>

workServicePersons

val workServicePersons: <Error class: unknown class>

val workTags: MutableLiveData<MutableList<<Error class: unknown class>>?>

Functions

fun checkTagsDiff(defaultSelectedTags: Map<Long, <Error class: unknown class>>?, tags: MutableList<<Error class: unknown class>>): Boolean

suspend fun diskWorkAsync(operateBlock: suspend CoroutineScope.() -> Unit)

suspend fun <T> diskWorkAwait(operateBlock: suspend CoroutineScope.() -> T): T

fun fetchWorkMenus(chatId: Long, helperId: Long)

获取服务台自定义菜单列表

fetchWorkMenusByChat

fun fetchWorkMenusByChat(chatId: Long)

获取服务台自定义菜单列表

fun fetchWorkNotes(ticketId: Long?)

工单备注

fetchWorkPanelInfo

fun fetchWorkPanelInfo(chatId: Long)

工单面板信息

fetchWorkServicePersons

fun fetchWorkServicePersons(ticketId: Long?)

拉取客服列表

fun fetchWorkTags(helperDeskId: Long?)

标签

open fun <T : Application> getApplication(): T & Any

suspend fun <T> netWorkAwait(operateBlock: suspend (CoroutineScope) -> T): T

postServiceWorkMenu

fun postServiceWorkMenu(helpdeskId: Long, menuId: Long, chatId: Long)

触发服务台自定义菜单

postTransferServicePerson

fun postTransferServicePerson(chatId: Long, msgId: Long)

转人工客服

fun postWorkNote(ticketId: Long?, content: String)

添加工单备注

fun putAddWorkTags(ticketId: Long, tagIds: List<Long>)

添加工单标签

fun putFinishWork(ticketId: Long?)

结束工单

putTransferWork

fun putTransferWork(ticketId: Long, serviceUserId: Long, exitAfterTransfer: Boolean, note: String)

转接工单

uploadTagsChange

fun uploadTagsChange(ticketId: Long, defaultTags: MutableList<<Error class: unknown class>>?, selectedTags: MutableList<<Error class: unknown class>>)

viewModelLaunch

fun viewModelLaunch(continuation: suspend CoroutineScope.() -> Unit, commonError: (Throwable) -> Unit?, requestError: (RuntimeException) -> Unit?, error: (Throwable) -> Boolean?)